Illustration of the loyalty loop connecting the team, players, original programming, fan engagement and stronger loyalty.

How Original Programming Could Expand the Kansas City Chiefs Audience

When word came out that the Kansas City Chiefs were creating original programming instead of only posting team news and game highlights, it read as an obvious move. Sports teams […]

A shopper compares 4K TV reviews, prices and product details on a laptop and smartphone while taking notes at a home desk.

How AI Changed the Way Consumers Decide What to Buy

Believe it or not, consumers spending has not slowed down. They are still booking vacations, buying big ticket items and making real purchases every week. What changed is the decision […]

Split-screen illustration comparing physical and digital game ownership. On the left, a shelf of PlayStation and Xbox game cases sits beside PlayStation and Xbox consoles and controllers, labeled “Physical Ownership” with the message that you own and can resell the game. On the right, a dark blue digital interface shows game tiles, lock icons and warning labels such as unavailable, license expired and server closed, under the heading “Digital Licenses,” emphasizing access rather than true ownership.

Why PlayStation and Xbox Going Fully Digital Could Backfire

On June 22, Valve released information about the Steam Machine. The console will be starting at $1,049 for the base model; that price surprised a lot of people who had […]

AI token meter running near maximum on an office desk, with a rising AI usage bill, budget overdue warning and notes showing no policy, no governance, no visibility and no cost control.

Your Company Adopted AI But Put No Strategy Behind It

Amazon built a token leaderboard to push employees to use AI more. Employees gamed it, generating useless output just to rank higher and Amazon eventually pulled it down. Meta built […]

Overhead view of a desk where several hands are assembling a six-piece puzzle labeled Audience Research, Messaging, Digital Strategy, AEO, SEO and Social Execution, surrounded by charts, a laptop, a notebook, and a tablet, symbolizing how communications strategy depends on connected specialized roles.

The End of Passive Visibility: What AI Search Means for Communications Strategy

Google has been defining what search looks like for almost 27 years. When something becomes a verb, “just Google it,” it has become infrastructure. When infrastructure changes, everyone downstream has […]

A stressed office worker revises AI prompts on a laptop while a digital token meter beside him rapidly counts rising AI usage and estimated cost.

Why AI Efficiency Still Comes With A Cost

There is a lot of conversation right now about token maxing, token limits and token cost. That conversation makes sense because AI has been sold for years as a shortcut, […]

A house under construction with “SEO” labeled on the concrete foundation and “AEO,” “GEO,” and “AI Search” stacked as upper floors, showing that AI search visibility depends on a strong SEO foundation.

Why Siloed Teams Are Hurting Your AI Search Visibility

I have been saying this for a while now, that when it comes to AIO, GEO and AEO, you need a strong foundation in SEO. It is not optional and […]

A corporate executive’s face is split down the middle, with one side appearing normal and the other side distorted by digital glitches, AI artifacts, fake video frames, and voice waveform graphics.

Corporate Deepfakes: Why Communications Teams Need a Response Plan

In comms, there is always plenty to worry about; the messaging, the reputation and the trust. Then something new comes along that is not mentioned or considered to be a […]

A person sits inside a transparent digital bubble surrounded by personalized AI search cards, saved content, sports updates, news icons, and recommendation panels while marketers outside the bubble hold signs trying to get their attention.

What Google’s AI Search Update Means for Marketers and Communicators

Google just announced major changes to how search works and the conversation around it has mostly focused on what it means for the internet. That is the wrong conversation. The […]

Office employee seated at a desk using an AI agent interface while multiple question bubbles show unrelated requests, highlighting the difference between broad AI expectations and a workflow agent built for one specific task.

Custom GPT vs Enterprise AI: Which Does Your Business Need

There is a growing assumption that an AI agent should be able to answer anything you throw at it. You hear about AI replacing this job and that job and […]