A shopper compares 4K TV reviews, prices and product details on a laptop and smartphone while taking notes at a home desk.

How AI Changed the Way Consumers Decide What to Buy

Believe it or not, consumers spending has not slowed down. They are still booking vacations, buying big ticket items and making real purchases every week. What changed is the decision […]

Split-screen illustration comparing physical and digital game ownership. On the left, a shelf of PlayStation and Xbox game cases sits beside PlayStation and Xbox consoles and controllers, labeled “Physical Ownership” with the message that you own and can resell the game. On the right, a dark blue digital interface shows game tiles, lock icons and warning labels such as unavailable, license expired and server closed, under the heading “Digital Licenses,” emphasizing access rather than true ownership.

Why PlayStation and Xbox Going Fully Digital Could Backfire

On June 22, Valve released information about the Steam Machine. The console will be starting at $1,049 for the base model; that price surprised a lot of people who had […]

AI token meter running near maximum on an office desk, with a rising AI usage bill, budget overdue warning and notes showing no policy, no governance, no visibility and no cost control.

Your Company Adopted AI But Put No Strategy Behind It

Amazon built a token leaderboard to push employees to use AI more. Employees gamed it, generating useless output just to rank higher and Amazon eventually pulled it down. Meta built […]

Overhead view of a desk where several hands are assembling a six-piece puzzle labeled Audience Research, Messaging, Digital Strategy, AEO, SEO and Social Execution, surrounded by charts, a laptop, a notebook, and a tablet, symbolizing how communications strategy depends on connected specialized roles.

The End of Passive Visibility: What AI Search Means for Communications Strategy

Google has been defining what search looks like for almost 27 years. When something becomes a verb, “just Google it,” it has become infrastructure. When infrastructure changes, everyone downstream has […]

A stressed office worker revises AI prompts on a laptop while a digital token meter beside him rapidly counts rising AI usage and estimated cost.

Why AI Efficiency Still Comes With A Cost

There is a lot of conversation right now about token maxing, token limits and token cost. That conversation makes sense because AI has been sold for years as a shortcut, […]

A house under construction with “SEO” labeled on the concrete foundation and “AEO,” “GEO,” and “AI Search” stacked as upper floors, showing that AI search visibility depends on a strong SEO foundation.

Why Siloed Teams Are Hurting Your AI Search Visibility

I have been saying this for a while now, that when it comes to AIO, GEO and AEO, you need a strong foundation in SEO. It is not optional and […]

A corporate executive’s face is split down the middle, with one side appearing normal and the other side distorted by digital glitches, AI artifacts, fake video frames, and voice waveform graphics.

Corporate Deepfakes: Why Communications Teams Need a Response Plan

In comms, there is always plenty to worry about; the messaging, the reputation and the trust. Then something new comes along that is not mentioned or considered to be a […]

White theatrical mask labeled “Authentic?” beside a torn paper checklist titled “Fake Authenticity Checklist,” showing staged flaws like typos, rough cuts, shaky video, and sounding human.

Backwards Trend: Intentional Imperfection

Marketing has a new strategy for sounding human: manufacture the imperfection. It is worth paying attention to, not because it works, but because of what it says about where we […]

A cracked circular seal of trust lies broken on a weathered wooden surface, with shattered pieces scattered around it, symbolizing damaged credibility and eroded confidence.

In the Age of AI, Due Diligence Is No Longer Optional

For the last four years we have heard how Artificial intelligence is supposed to save time and make us efficient; in many ways, it does. It helps people draft faster, […]

Person standing with hands on their head in front of a wall of near-identical social media posts, illustrating content oversaturation and competing attention.

How AI Changed Marketing

AI changed the game because you are now allowed to create content quickly. Before that, the name of the game was getting your brand out public-facing, whether it was your […]